Septic Tanks




Scottish Water offers a range of septic tank de-sludging services. These services are available to household and business customers who own a private septic tank which takes standard waste, such as sewage and waste water.

Information on how to get a domestic septic tank emptied, or scheduled for regular emptying, can be found on the Scottish Water website.

As of January 2013 they charge £230 for an unscheduled call out.

You can fill in an online application form where they will empty the tank every 3 years..


Customer Helpline – 0845 601 8855

Scottish Water operates a Customer Helpline to handle any of your service enquiries, this line is open 24 hours every day.

Emergency Helpline – 0845 600 8855

In case of an emergency, please contact our 24 hour Emergency Helpline to enable us to help as soon as possible